Hi. Howdy. Hello. We’re thumbtel.

We’re Thumbtel. A new type of telecoms company, hitchhiking on your network to bring you better services. That means a second number, better voicemail, transcriptions, and more. It’s time to make your mobile work harder for you.

We’re Thumbtel. A new telecoms company, hitchhiking your network to bring you better service. That means better voicemail, transcriptions, meetings and more. It’s time to make your mobile work harder for you.

Sound good?

Who makes Thumbtel?

Andy Munarriz

Meet Andy

Andy is the founder and CEO of Thumbtel and has worked in the tech industry for over 25 years. Way back in 1999 (yes, there were mobile phones back then!) he felt mobile networks could offer their customers more, so he founded VoxSurf. By pioneering the world’s first web and open standards IP messaging technology, VoxSurf provided this tech to over 400 million end-users globally, via traditional mobile operators. And then what? In 2008, Andy decided to offer these services directly to consumers as Hullomail, which now makes up part of Thumbtel. Andy has authored several cloud and mobile messaging technology patents and helps our Lab customers make technological leaps with their mobile solutions, in areas requiring mission critical messaging such as regulated financial services.

Graham

Graham, our Non-Exective Chairman first met Andy when he was a Director at T Mobile and has worked with Thumbtel in an advisory role since since 2009.

Chris

Chris has been developing for Thumbtel since its inception in 2008.
He now leads the R&D team in creating new products and features for our services and has over 25 years of experience in software development.

Dan

With 22 years of technical and commercial experience, Dan oversees our project delivery and service operations. He first worked with Andy 2001 as a software developer and has since held positions within Professional Services, Operations and as CTO.

Hung

Hung joined us fresh out of university and has stayed ever since. Nothing is released to our customers before it’s been verified by Hung and passes his rigorous testing process. He also helps out with escalated support issues.

Supasit

Supasit is our head mobile developer, based in our Thai office, which we opened in 2008 during a deployment with a local operator. He’s been with us since 2011 and is great at solving design problems that Andy and the team throw at him.

Ally

Ally looks after our marketing. She’s involved in all product releases, blogs about all things Thumbtel, productivity, app tips and tricks and keeps our social media up to date.

Jon

Also based in Thailand, Jon joined Thumbtel around 6 years ago and manages customer support. If you’re in need of assistance with hullomail or another number then Jon is likely to be your first port of call and he’s always happy to help.

Robot- Jupiter

Meet Jupiter

Jupiter is the newest member of the Thumbtel team. He spends his time hitchhiking his way across all the mobile networks to make sure you get the best service.

Robot- Jupiter

Meet Jupiter

Jupiter is the newest member of the thumbtel team. He spends his time hitchhiking his way across all the mobile networks to make sure you get the best service. Kinda cool, huh?

Need help?

Don’t worry,

we’ve got

your back.

To get the quickest answer to your questions check out our FAQs. We’ve tried to think of everything and anything you could ask and keep adding more answers when new questions arise.

If you’re still stuck, try out our forum. Chances are someone else has asked your question before. If not, post a question yourself so one of our super-users or the thumbtel support team can help you out.

If you’re really, really stuck, create a help request on our thumbtel Portal and we’ll get back to you ASAP (usually within 1 working day).