2020 has been a turbulent year, to say the least, especially for those in the midst of moving abroad. That’s exactly the situation one of our Another Number Global customers found herself in as she made the move to the white island of Ibiza.
Working in the music industry, a move to Ibiza was a lifelong dream but now, being connected to home was going to be harder than ever.
As she moved into her new apartment the first problem surfaced; there was no active internet connection and engineers weren’t installing new lines due to lockdown. Free wifi in cafes is also not an option due to lockdown; the only solution was to hotspot data via her iPhone.
To make matters worse, her Euro roaming plan wasn’t delivering service to the area of the island she had moved to.
She reached out to us in early April and we suggested she purchased a Spanish sim with plenty of data and good coverage in her area. Once the Spanish sim was activated, the next step was to download and subscribe to Another Number Global.
This suggested solution would allow her to port over her existing UK mobile number to Another Number and use it over her Spanish Data plan.
After checking back in a few months later, we’re pleased to announce that an internet connection was successfully installed and the summer sun was more welcome than ever.
The Another Number Global subscription although designed as a temporary fix has now been kept and progressed to a primary working solution.